Welcome to McCarren AI's Privacy Policy. This document outlines how we collect, use, and protect your information when you use our service.
Here are the types of information we collect from our users:
To provide and improve our AI-powered assistance by analyzing usage patterns, refining response accuracy, enhancing contextual understanding, and delivering personalized recommendations based on your interactions with our service. This helps us continuously evolve our AI capabilities to better meet your needs and deliver more effective solutions.
To maintain strict data isolation, information collected from one company's users is never shared with or made accessible to other companies using our service. Each organization's data remains completely separate and private.
We implement industry-standard security measures to protect your data. All communications to our servers are encrypted using SSL/TLS protocols.
Your data is stored on secure cloud infrastructure with regular backups. We employ strict access controls, regular security audits, and monitoring systems to detect and prevent unauthorized access. Our team follows security best practices and undergoes regular training to maintain the highest standards of data protection.
We partner with OpenAI to provide AI capabilities. When you interact with our AI features, your queries and shared document portions are processed through OpenAI's services under strict confidentiality agreements.
Files are securely stored and managed through Amazon Web Services (AWS), which provides enterprise-grade infrastructure and redundancy to ensure both data availability and protection. AWS implements multiple layers of security controls and follows industry best practices for data center security.
We maintain strict control over data sharing and will not disclose or sell your information to any third-party companies outside of our essential service providers mentioned above. Your privacy and data confidentiality remain our top priority, and we are committed to protecting your information from unauthorized access or distribution.
When deleting resources from library or chat history, we maintain the resources so we can help with data recovery in case of accidental deletions. Resources are kept in a secure archive after deletion, to complete remove the files, you will need to send us an email hello@mccarren.ai.
Deleting your account we maintain the resources so we can help with data recovery in case of accidental deletions, but once confirmed the removing of the account every data entry will be permanent deleted.
We may update this Privacy Policy periodically. We will notify users of any material changes through the add-in or via email.
If you have questions about this Privacy Policy or your data, please contact our team at hello@mccarren.ai.
